Dedicated, Responsive Support
When it comes to service, some providers give you an 800 number. How long you’ll be on hold — and the level of knowledge of the person who finally does pick up the phone — is anyone’s guess.
At Paychex, we know payroll and payroll taxes can sometimes be confusing. That’s why we give you the option for a highly trained, dedicated specialist, who will get to know your business and its payroll needs. If you ever have a question, simply call or email them.
But we also know your work isn't limited to traditional business hours. So when you're burning the midnight oil and need to reach us for any reason, you can call, email, or IM our U.S. based 24/7 service center for immediate assistance.